My Bitcoin Swap Is Pending: What to Check

1 confirmation is the first number to check when your Bitcoin swap is pending. It measures whether the sending transaction has been included in a Bitcoin block. That matters because confirmation is only the first step; it does not mean the swap is complete.

How do I check whether Bitcoin was sent?

Open the swap’s transaction details and copy the Bitcoin transaction ID, also called a txid, into a Bitcoin block explorer. Check whether the transaction appears, how many confirmations it has, and whether the destination address matches the one shown by the swap service.

If the transaction is unconfirmed, it is waiting to be included in a block. A low fee compared with other transactions competing for space can mean a longer wait; the service may also require several confirmations before it acts. For a fuller account of the BTC-to-ETH route, see thor swap.

Why is the swap still pending after Bitcoin confirms?

A swap can involve more than one transaction and more than one blockchain. After Bitcoin is confirmed, a service may still need to detect the deposit, complete its exchange step, and send the other asset on its own network. Those steps can have separate status updates and waiting times.

Compare the amount and destination details in the swap receipt with the transaction you found. Then look for a receiving-chain transaction ID in the service’s status page. If one is available, check it on an explorer for that network; a completed send there is different from an asset already appearing in your wallet, which may need time to update.

What should I check before contacting support?

Use the order of events to narrow down where the delay is. A pending Bitcoin transaction points to the sending side; confirmed Bitcoin with no receiving transaction points to the service’s processing step; a confirmed receiving transaction with no visible balance points to the destination wallet or network view.

• Confirm the Bitcoin transaction ID and the number of confirmations.
• Check that the amount and destination match your swap receipt.
• Look for a receiving transaction ID and check it on the correct network.
• Save the order ID, transaction IDs, and any error message before contacting support.

Do not start a second swap just because the first one is slow. You could send funds twice while the original transaction or order is still being processed. If the service’s stated processing window has passed, contact its support through the official site or app and share the order details.

Should I speed up or cancel a pending Bitcoin transaction?

Only consider a fee bump or cancellation if your wallet offers that option for this specific transaction and you understand its effect. Some wallets support replace-by-fee, which broadcasts a replacement transaction with a higher fee; availability depends on how the original transaction was created and the wallet’s features.

A swap service may already be watching for the original deposit, so changing it can complicate tracking. Check the service’s instructions first. In most cases, the best next step is to identify which stage is pending, then wait or ask support with the transaction details rather than submitting another payment.